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I have noticed a big difference in level of service at this store. Sad to say I had an awful experience here this week. I took my 3 young boys in for shoes. There was only one worker in the store (not the owner) during a busy back to school morning. I waited behind 2 families, each with multiple children. After a wait of more than 30 minutes, I finally got my boys fitted for shoes and the boys were told to pick out 2 colors they liked. The only worker in the store took care of us while taking care of several other customers, we never really got individual attention. One of the boys picked out 2 colors as directed, and both were out of stock. We were very close to leaving with no shoes for any boy as the service was so terrible I did not want to give you my business. However, my baby really needed shoes, so I got him a pair. I was charged about 7 dollars higher than the shoe box indicated. I thought it sounded high, checked the price on the box once I got back to the car, then had to drag 3 boys back to the store to get my refund. This was a terrible experience. I expect more from a small business. I went here hoping to be fitted by a qualified person, then get the necessary attention to get shoes that fit my children. This was not the case.

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