A Mani-Pedi That Was Far From Relaxing
Dear salon employees: next time, hold the comments and suggestions, please.
In anticipation of my day of beauty at Kohler Water Spa in Burr Ridge, a gift I was given by my husband and daughter for Mother’s Day, I thought I would get a little prep work done Sunday.
You see, I rarely get my nails and toes tended to. And I didn’t want to be that girl at Kohler that required the poor manicurist to bust out the chainsaw, protective eyewear and jackhammer—all in order to give yours truly a pedicure. I thought I would go and get a little pre-work done so I don’t have any insecurities at my luxury appointment, allowing me to completely relax and indulge in my day.
So off I went Sunday. I left “little britches” with my husband and went during my daughter’s afternoon nap.
While I was there I had some familiar experiences and some new ones, too. I literally began typing the questions down on my phone because I couldn’t believe that what started out as a trip for relaxation suddenly turned into a skincare-regimen hazing, making me more stressed than I was when I walked in the place:
Your skin is really dry. You really need to use lotion. Like a lot of it. Morning and night. Yes ma’am. I think I got the point.
You definitely want me to use the razor on your calluses, right? Oh, to shave the inches of dead skin off of my feet because I don’t get here enough to pamper myself? Yes, that would be lovely! Oh, what’s that? It’s a $5 upcharge? What the hey!
So, are you having a baby or did you just have one? Luckily, I am pregnant. I find it hard to believe what one would say if they were carrying a big beer gut and were asked this very question.
You like to pick your nails, eh? They look like it. You really shouldn’t do it. It’s not good. At all. What was your first clue? It’s called oral fixation. Would you rather I pick up smoking again? Okay then.
Is it too much to ask to just sit there in silence and not be told how unkempt your feet are? Or that you have ugly nail beds? Or what a lousy job you’re doing at taking care of yourself? I mean, as if I didn’t know that already. For goodness sake, I walk around with an inch of brown roots showing on my should-be-blonde head for a week before I even realize what is going on up there.
For once, I would just like to go and sit without being judged. Perhaps even have someone tell me nice things about myself and not throw out homework assignments.
And by all means, I do NOT want to sit in a chair that performs inappropriate seat movements in the general butt area like I experienced Sunday. For a moment, I thought I was being punked! I looked around like, “Whooooop! Whoa Nelly! That can’t be right.” I scrambled to turn it off and then looked around for the practical joker. No one was laughing. Let's just say I felt more than a little violated. Of course afterward, I started looking at the other women, wondering if they were enjoying that particular “massage.”
And the thing that aggravates me the most is when two manicurists begin talking amongst themselves in a language that I don't understand, laughing and constantly looking at me in between chuckles. Um, I’m not stupid ladies. Pretty sure you’re talking smack about me. Your tip just went out the window.
All I'm asking for is to be pampered. On the two days a year I am allowed to escape to the chop-shop, I don’t want lectures; I want to leave feeling renewed and refreshed, not ridiculed and repulsive.
Despite my experience Sunday, I must say, my nails and toes look phenomenal. I no longer look like a three-toed-sloth that could win a tree-climbing contest—something that I’m sure the ladies at Kohler will appreciate.
Traci Curtis
9:12 am on Monday, July 4, 2011
Oh honey.. that stinks... I am right there with you that the person doing your nails should be seen not heard... I won't be making an appointment there anytime soon...
mindie
9:25 am on Monday, July 4, 2011
OMG! THAT IS TO FUNNY BECAUSE I JUST EXPERIENCED THE SAME THING. I HAD NOT BEEN TO GET MY NAILS DONE SINCE LAST SUMMER AND RECIEVED THE SAME CUSTOMER SERVICE. SORRY MALL NAIL SALON... IM A DIVORCED MOM WITH A TWO YEAR OLD AND A TEACHER OF KINDERGARTEN AND FIRST GRADERS...GIVE ME A BREAK!!
donna reboletti
10:32 am on Monday, July 4, 2011
you all need to go to five star nails in glendale heights on army trail and bloomingdale road next to shark city bar and resaurant. they were in addison before and now the owner moved and opened up this new shop. first off it is spotless clean. never have to worry about any fungus there. they are friendly and fun. you can always relax in there. i get a mani pedi as often as i can. they are kind. for example i lost my job and told them and they gave me a free manicure. they called my house one time after my daughter had gone in there and told them i was very sick. around the holidays they gave me a tray of their candy from vietnam. the place is decorated wonderfully and i go out of my way to go there because of the service i get. can't meet a bunch of nicer people.
Cindy Abrahamson
11:45 am on Monday, July 4, 2011
Would LOVE to know where this was. At the place I go, they are fairly quiet, although they do talk amongst themselves.('Seinfeld' anyone?) For me, it's a necessary evil (since I do such a poor job myself) and I try desperately to get in and out as quickly as possible. Sorry you had such a bad experience! And boo for picking on a pregnant woman!!